Privacy Policy

Effective Date: May 1, 2025

This Privacy Policy describes how Ted's Eccentric Designs (referred to as "we," "us," or "our") collects, uses, and shares personal information of users of our website, www.tedseccentricdesigns.com (the "Website").

1. Information We Collect

We may collect the following types of information from you:

Personal Information You Provide: This includes information you directly provide to us, such as:
- Contact Information: Names, email addresses, phone numbers, and physical addresses. This information is collected for the purposes of preparing and shipping the orders made, as well as for contacting you regarding any custom item orders.
- Account Information: If you create an account on our Website, we will collect your username and password. You may also have the option to provide additional information, such as saved addresses or payment methods, to streamline your ordering process.
- Order Information: When you place an order, we collect details about the products you purchase, the shipping and billing addresses you provide, and your order history. Please note that payment information (such as credit card numbers) is typically processed securely by our third-party payment processor and is not directly stored on our servers.
- Communication Preferences: We collect information about your preferences for receiving marketing or other communications from us. For example, you may choose to subscribe to our newsletter or indicate your preferred method of contact.
- Inquiries and Feedback: When you contact us via email with inquiries or feedback, we will collect your email address and any other information you choose to provide in your message.
- User-Generated Content: We do not currently have features on our Website that allow users to post or submit their own content.
Information Collected Automatically: When you use our Website, we may automatically collect certain information about your device and Browse activity, including:
- IP Address
- Browser Type and Version
- Operating System
- Referring Website
- Pages You Visit on Our Website
- Date and Time of Your Visit
- Cookies and Similar Tracking Technologies: Our Website uses cookies and similar tracking technologies provided by Wix.com to enable core site functionality, enhance user experience, and collect analytics data. For detailed information about the specific cookies used on our Website, their purpose, and how you can manage your preferences, please refer to Wix's Privacy Policy available at: https://www.wix.com/about/privacy. You can also find specific details about cookies used on Wix sites here: https://support.wix.com/en/article/cookies-and-your-wix-site.
Information from Other Sources: We may receive information about you from other sources, such as:
- Wix.com: As our website platform provider, Wix.com may collect and process certain information related to your website's visitors. This may include data from social media platforms if you interact with our Website through links originating from those platforms. We encourage you to review Wix's Privacy Policy available at: https://www.wix.com/about/privacy for more details on their data processing practices.
- Payment Processors: If you make a purchase through our Website, your payment information will be collected and processed by our chosen third-party payment processor (PayPal, Square, Apple Pay, Google Pay). While we do not directly store your full payment details, we receive confirmation of successful sales transactions from these processors.

2. How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Improve Our Services:
- Processing and fulfilling your orders.
- Managing your account.
- Responding to your inquiries and providing customer support.
- Personalizing your experience on our Website.
- Improving our Website, products, and services.
- Conducting internal analytics and research to understand customer preferences and trends, which helps us to improve our crafting designs and offerings.
To Communicate with You:
- Sending you order confirmations, shipping updates, and other transactional emails.
- Sending you marketing communications (if you have opted in).
- Notifying you about changes to our Website or policies.
For Legal and Security Purposes:
- Detecting, preventing, and addressing fraud and other illegal activities.
- Complying with applicable laws and regulations.
- Enforcing our Terms of Service.
For Other Purposes: As disclosed to you at the time of collection.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers: Third-party companies that provide services on our behalf, such as:
- Payment Processing: We use PayPal, Square, Apple Pay, and Google Pay to process payments for orders placed on our Website.
- Shipping: We use the United States Postal Service (USPS) and United Parcel Service (UPS) to ship orders to our customers.
- Website Analytics: We utilize the analytics features provided by Wix.com to understand how users interact with our Website. These providers are contractually obligated to protect your information.
Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

4. Cookies and Similar Tracking Technologies

Our Website uses cookies and similar tracking technologies provided by Wix.com. These technologies are used to enable core site functionality, enhance user experience, and collect analytics data. For detailed information about the specific cookies used on our Website, their purpose, and how you can manage your preferences, please refer to Wix's Privacy Policy available at: https://www.wix.com/about/privacy. You can also find specific details about cookies used on Wix sites here: https://support.wix.com/en/article/cookies-and-your-wix-site.

5. Your Choices and Rights

You may have certain rights regarding your personal information, depending on your location, including:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete personal information.
Deletion: The right to request that we delete your personal information (subject to certain exceptions).
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ted's Eccentric Designs 650 Ocean Ave Unit 421 Revere, MA 02151 Email Address: ted@tedseccentricdesigns.com